Brook Street is recruiting for an HMRC Customer Service Advisor (Telephony) based in Preston. The role supports customers via telephone, email and web chat, with 37 hours per week and a mix of home-based work and occasional office attendance for induction and IT collection.
The position offers a 37-hour week, shifts from 9:00–17:00 or 10:00–18:00, and a pay rate of £14.56/hour (~£28k/year). Start date is November/December 2026, with an initial 3-month assignment and potential extension.
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Preston
Preston: PR1 4AT - Applicants must be able to attend this HMRC office on day 1 to collect IT
Manchester
Manchester:M35DS - Applicants must be able to attend this HMRC office on day 1 to collect IT.
Newcastle upon Tyne
HMRC is seeking a Customer Service Advisor to handle inbound telephony queries about tax accounts from a home-based setup in the UK.
Liverpool
Liverpool: L2 0RD - Applicans must be able to attend this HMRC office on day 1 to collect IT.
Newcastle upon Tyne
Newcastle: NE98 1ZZ - Applicants must be able to attend this HMRC office on day 1 to collect IT.
Manchester
HMRC is recruiting a Customer Service Advisor (Telephony) to handle inbound calls about tax accounts.
Explore: Customer Service Advisor jobs in Preston Customer Service Advisor jobs in the UK Specialist jobs in Preston
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