HMRC is seeking a Customer Service Advisor to handle inbound telephony queries about tax accounts from a home-based setup in the UK. The role will require occasional attendance at an HMRC site within an hour of Newcastle for induction, IT collection and business needs.
Starting in November 2026, the assignment is initially 3 months with potential extension. Shifts are 37 hours per week, typically 9am–5pm or 10am–6pm, and equipment is supplied for home-based work.
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
Manchester
HMRC is recruiting a Customer Service Advisor (Telephony) to handle inbound calls about tax accounts.
Preston
Brook Street is recruiting for an HMRC Customer Service Advisor (Telephony) based in Preston.
Newcastle upon Tyne
Newcastle: NE98 1ZZ - Applicants must be able to attend this HMRC office on day 1 to collect IT.
Preston
Preston: PR1 4AT - Applicants must be able to attend this HMRC office on day 1 to collect IT
Manchester
Manchester:M35DS - Applicants must be able to attend this HMRC office on day 1 to collect IT.
Liverpool
Liverpool: L2 0RD - Applicans must be able to attend this HMRC office on day 1 to collect IT.
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.