Service Advisor | Prestige Brand

West of England Source: WhatJobs
£30,000 basic per annum

Service Advisor

Pay & Benefits

  • Salary: £30,000 basic per annum + High OTE / Competitive Uncapped Bonus Scheme
  • Hours: Monday to Friday, 8:30 AM – 6:00 PM + Occasional Saturdays
  • Health & Wellbeing: Employee Assistance Programme
  • Perks & Discounts: 25 days holiday + bank holidays, high street & gym rewards platform, employee discounts on vehicle servicing, parts, and accessories
  • Financial Protection & Savings: Contributory pension scheme, regular pay reviews, life assurance, and staff referral bonuses
  • Growth & Work-Life: Fully funded learning & development pathways, enhanced family leave, volunteering opportunities, and free secure on-site parking

About Us

We are a premier, award-winning franchised main dealer operating in the Bristol area. Built on a core philosophy that exceptional customer care starts with looking after our staff, we provide a supportive, zero-pressure environment with transparent progression routes, modern facilities, and a collaborative team culture.

Role Overview

Seeking an experienced Service Advisor / Aftersales Advisor / Service Receptionist to join our busy main dealer front-of-house team. In this pivotal role, you will be the key link between our customers and workshop technicians, managing service bookings, authorising repair work, explaining technical updates, and delivering a 5-star customer experience.

Requirements

  • Experience: Minimum 2 years of experience as a Service Advisor within a franchised main dealership.
  • Technical Proficiency: Familiarity with dealer management systems (e.g., Kerridge / Drive / Pinewood)
  • Systems: Knowledge of warranty procedures and upsell processes is highly advantageous.
  • Licence: Full UK Driving Licence.

Location & Commute

  • Base: Bristol (Free secure on-site parking)
  • Road Links: Strategically located near the M4, M5, and A4, offering seamless commutes across Avon, Gloucestershire, and Somerset.
  • Public Transport: Accessible via main Bristol rail links and regular local bus routes.
  • Commutable From: Bristol, Bath, Filton, Weston-super-Mare, Yate, and Clevedon.

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