Parts Advisor

Cardiff Source: WhatJobs

£28,000 pa

Parts Advisor – Renault Cardiff (CF11)
£28,000 pa + bonus (OTE £32,200 pa)
ECOP Company Car
Monday to Friday, 8:30am–5:00pm + 1-in-3 Saturday mornings

Join Our Team at Renault Cardiff

We're looking for a friendly, organised and customer-focused Parts Advisor to join the Parts Department at Renault Cardiff.

You’ll be joining a welcoming team in a well-established manufacturer-owned dealership where clear communication, accuracy and teamwork help keep both our customers and workshop operating efficiently.

What You’ll Do

Serve customers at both the front counter (retail) and back counter (workshop)
Support Technicians with accurate and timely parts supply
Manage parts ordering, deliveries, returns and stock control
Maintain a safe, organised and efficient parts department
Use dealership systems such as Kerridge, Autoline, Keyloop/CDK or similar platforms
Provide product information and parts advice in a professional and customer-focused manner

What We’re Looking For

We're keen to hear from candidates with:

Previous experience in a Parts Advisor or automotive parts environment
Experience gained within a main dealer, manufacturer-owned group, motor factor, trade parts operation or national parts retailer
Confidence using automotive parts systems such as Kerridge, Autoline, Keyloop/CDK or similar
A calm, professional and customer-focused approach
Good organisational skills and attention to detail

Previous experience within a franchised dealership environment would be beneficial and may be prioritised during shortlisting.

Licence Requirement:

A full UK driving licence (manual and automatic vehicles) is essential for this role.

Hours & Pay

This role is based on a Monday to Friday working pattern of 8:30am–5:00pm, with a 30-minute lunch break. You will also participate in a 1-in-3 Saturday morning rota, working 8:30am–12:30pm, paid at time-and-a-half.

Basic salary is £28,000 pa. Bonus earnings provide an OTE of £32,200 pa that is achievable and regularly reached.

A company vehicle is provided through Renault Retail Group's ECOP vehicle scheme, giving access to a tax-efficient, high-specification vehicle that is replaced annually.

Company Benefits

33 days' annual leave including Bank Holidays (option to buy or sell additional days)
Pension scheme with life assurance
Staff discounts on vehicles, parts, servicing, and accessories
Access to our company loan car scheme
Share Incentive Scheme
Mortgage and pension advice seminars
Excellent manufacturer training and clear career development opportunities
Cycle to Work scheme, including e-bikes
Discounted gym membership
Enhanced Maternity and Paternity policies
Eye test voucher scheme