My client, a leading global provider of high-quality care products, is seeking a driven and detail-oriented Supply Chain Coordinator to join their established team in Nottingham.
The Opportunity
In this role, you will act as the dedicated main point of contact for a portfolio of key customer accounts. You will oversee the full lifecycle of customer orders from receipt through to delivery, ensuring seamless communication and exceptional service standard delivery.
Key Responsibilities
Manage day-to-day order processing and management using SAP.
Monitor stock availability, track delivery progress, and proactively resolve potential logistics or account queries.
Collaborate closely with internal teams, warehouses, hauliers, and external partners to guarantee orders arrive on time and in full.
Check order accuracy and communicate clearly with clients regarding delivery details, pricing, returns, or potential delays.
Utilise SAP, Excel, and internal reporting tools to monitor account performance and identify process improvements.
What We Are Looking For
Proven experience in customer service, administration, or a similar account-coordination role.
Intermediate Excel skills (e.g., VLOOKUPs, pivot tables) and comfort working with systems/data.
Prior experience with SAP or similar ERP systems is beneficial, though not essential.
Excellent written and verbal communication skills with strong attention to detail and multi-tasking abilities.
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