Teleperformance in Birmingham is seeking a Senior Team Leader to lead and develop a team of customer service advisors for a UK banking client. You will drive performance, coaching and quality assurance in line with FCA standards.
You will also focus on employee engagement, delivering consistent service, and reporting to management. The role requires a positive, high-performance culture with the ability to motivate and guide colleagues to exceptional outcomes for customers.
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Birmingham
As a Senior Team Leader, you will also provide operational support to the management team, helping to drive performance, consistency and continuous…
Birmingham (Aston)
Main responsibilities of the role include leading and developing a team of customer service advisors and SMEs for a UK banking client.
West Midlands
As a Senior Team Leader, you will also provide operational support to the management team, helping to drive performance, consistency and continuous…
Birmingham
Teleperformance in Birmingham is seeking a Team Leader to manage a UK banking client’s Customer Service Agents.
Worthing
We want to be a brilliant landlord and we arelooking for a brilliant Customer Experience Team Leader who is passionate about developing people…
Knowsley
We are looking for an experienced and customer focused Customer Service Team Leader to lead our Complaints Department.
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