Information Technology Support Engineer
Northampton
The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users.
SISL Global in the United Kingdom is seeking an L2 Desktop Support Technician to provide advanced end-user support across hardware, software, and networks from Northampton. You will diagnose complex issues, configure operating systems, and maintain documentation while ensuring high user satisfaction.
Collaboration with IT peers and mentoring junior staff are key aspects of the role. The position focuses on Windows and Mac administration, Active Directory, and office productivity tools, with
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