FluidOne Ltd. is seeking an Escalation Technician for the Brighton Branch to manage escalated incidents within the Service Desk, including on‑call duties.
The role combines technical escalation with a strong focus on delivering a high-quality customer experience while ensuring ITIL and ISO 9001/27001 alignment. You will work closely with the team, guide peers, monitor SLAs, and help drive continuous improvement.
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England
A technology service provider in the UK is seeking an experienced professional for the Service Desk role.
A technology service provider in the UK is seeking an experienced professional for the Service Desk role.
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