Senior 2nd Line IT Support – Remote (4/4)

Remote Source: WhatJobs
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Focus Group in the United Kingdom is seeking a Technical Support Advisor 2nd Line IT to work 12-hour shifts on a rotating 4 on/4 off pattern from 7:00am to 7:00pm, fully remote. You will handle 2nd line service queries, diagnose and resolve technical issues, and provide timely updates to customers.

The role requires strong remote desktop skills, ITIL knowledge, and excellent communication. Benefits include 24 days holidays, potential hybrid options, enhanced family leave, volunteering days, and

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