Focus Group is hiring a 2nd Line IT Technical Support Advisor to work 12-hour shifts on a 4-on/4-off rotating schedule, from 7:00am to 7:00pm. This fully remote UK role includes handling second-line queries, advanced troubleshooting and customer communication to ensure timely resolutions.
You will diagnose issues, escalate where needed, and maintain SLAs while contributing to a high-quality customer experience. Flexible scheduling and shift allowances apply.
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Shoreham by Sea
This role involves working 12 hour shifts on a rotating schedule of 4 days on, 4 days off, from 7:00am to 7:00pm.
Remote
Focus Group in the United Kingdom is seeking a Technical Support Advisor 2nd Line IT to work 12-hour shifts on a rotating 4 on/4 off pattern from…
Birmingham
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Metropolitan Borough of Solihull
We're looking for a 2nd Line Service Engineer to join a brand new, high performing 24/7 support team.
West Midlands
We're looking for a 2nd Line Service Engineer to join a brand new, high performing 24/7 support team.
Solihull, West Midlands
2nd Line Service Engineer - IT (24/7 Shift) Solihull, West Midlands £30,000 - £32,000 + 20% Shift Allowance (£38,400 OTE) Permanent | 4 on / 4 off…
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