IT Service Delivery Lead - Service Desk & ITIL Expert
Newcastle upon Tyne
Opencast is a growing tech consultancy focused on user-centred solutions for government and business.
Opencast, a growing tech consultancy in Newcastle upon Tyne, seeks an experienced IT Service Delivery Manager to lead the Service Desk, own day-to-day operations and drive ITIL-aligned processes while safeguarding ISO 20000-1 certification.
This hands-on role is based at our Newcastle HQ, involving incident, problem, change and knowledge management, plus mentoring staff and delivering end-user training to ensure high-quality IT support across the business.
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
Newcastle upon Tyne
Opencast is a growing tech consultancy focused on user-centred solutions for government and business.
Newcastle upon Tyne
Opencast is a growing tech consultancy focused on user-centred solutions for government and business.
Newcastle upon Tyne
Ready for a new challenge? Are you looking for work that makes a difference? Do you want to work with people who learn and grow together?
Newcastle upon Tyne
Ready for a new challenge? Are you looking for work that makes a difference? Do you want to work with people who learn and grow together?
Newcastle upon Tyne
Are you looking for work that makes a difference? Do you want to work with people who learn and grow together?
Newcastle upon Tyne
Ready for a new challenge? Are you looking for work that makes a difference? Do you want to work with people who learn and grow together?
Explore: IT Support Technician jobs in Newcastle Upon Tyne IT Support Technician jobs in the UK Specialist jobs in Newcastle Upon Tyne
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.