IT Service Delivery Lead - Service Desk & ITIL Expert
Newcastle upon Tyne
Opencast is a growing tech consultancy focused on user-centred solutions for government and business.
Opencast is a growing tech consultancy focused on user-centred solutions for government and business. We seek an experienced IT Service Delivery Manager to lead the service desk, maintain ITIL-aligned processes and support the ISO 20000-1 framework.
You'll work hands-on across incidents and requests up to 3rd line, collaborate with multiple teams, and be based at our Newcastle HQ with regular on-site presence. We value approachable, organised problem-solvers who champion high-quality IT support.
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Newcastle upon Tyne
Opencast is a growing tech consultancy focused on user-centred solutions for government and business.
Newcastle upon Tyne
Opencast, a growing tech consultancy in Newcastle upon Tyne, seeks an experienced IT Service Delivery Manager to lead the Service Desk, own…
Newcastle upon Tyne
Ready for a new challenge? Are you looking for work that makes a difference? Do you want to work with people who learn and grow together?
Newcastle upon Tyne
Ready for a new challenge? Are you looking for work that makes a difference? Do you want to work with people who learn and grow together?
Newcastle upon Tyne
Are you looking for work that makes a difference? Do you want to work with people who learn and grow together?
Newcastle upon Tyne
Ready for a new challenge? Are you looking for work that makes a difference? Do you want to work with people who learn and grow together?
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