Learning & Development Manager

L&D Manager

Contract: 12 Mths FTC/Secondment

Location: Nottingham

What you'll be doing

At Boots, we're committed to building the skills and capabilities that help our colleagues and business thrive. As a Learning & Development Manager, you will shape a high-impact learning offer for Support Office colleagues, drive engagement with our digital learning platforms, and ensure development solutions address our most critical capability needs.

Key responsibilities

As a Learning & Development Manager, you will play a key role in shaping the learning and development experience for Support Office colleagues across Boots. Working closely with business leaders and stakeholders, you will identify priority capability needs and develop scalable solutions that support both current performance and future business success.
You will be responsible for maintaining a compelling core learning offer for all colleagues, ensuring development opportunities are accessible, relevant and aligned to organisational priorities. A key focus of the role will be driving engagement with our online learning platform, increasing adoption, and helping colleagues make the most of the learning resources available to them.
Using data, insights and feedback, you will continuously evaluate and evolve the learning offer, ensuring it delivers measurable impact and supports a culture of continuous development. You will also bring external best practice and innovative thinking into Boots, helping to ensure our capability approach remains modern, engaging and effective.
This is an excellent opportunity for someone who combines strategic thinking, stakeholder influence and a passion for colleague development to make a meaningful impact across the organisation.

What you'll need to have (our must-haves)

• Experience in Learning & Development.
• A strong understanding of how to identify capability needs and translate them into impactful learning solutions.
• Experience developing and embedding learning strategies, programmes or capability frameworks.
• Knowledge of digital learning platforms, with a proven track record of driving learner engagement and adoption.
• Strong stakeholder management and influencing skills, with the ability to build credibility and collaborate effectively at all levels.
• Experience using data, insights and feedback to evaluate effectiveness and demonstrate impact.
• Excellent project management and organisational skills, with the ability to manage multiple priorities.
• A customer and learner-focused mindset, with a passion for continuous improvement.
• Curiosity to seek out external best practice, innovation and emerging learning trends.
• Strong communication skills and the ability to work independently in a fast-paced environment.

It would be great if you also have

• Experience working within a large, complex organisation, ideally in Retail, Healthcare, CPG, or a customer-focused environment.
• Knowledge of learning technologies, digital content platforms and modern learning methodologies.
• Experience supporting organisational change, capability transformation or skills-based workforce initiatives.
• A recognised learning, talent or coaching qualification.
• Experience using learning analytics and insight tools to inform decision-making and improve colleague engagement.

A strong external network and enthusiasm for bringing new ideas and emerging best practice into the business.

Where your brilliance can take you

At Boots, your career growth is a priority. As a Learning & Development Manager, you will have the opportunity to shape the future of training within the organisation, with pathways to senior leadership roles in L&D or broader HR functions. Your contributions will not only enhance your professional development but also play a vital role in fostering a culture of continuous learning and improvement across the company.

Rewards designed for you

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

A bit about us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

This role requires the successful candidate to complete a pre-employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

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