Remote Customer Service Advisor – First Contact Support
Cardiff
Adecco Group UK & Ireland is seeking a Customer Service Advisor for a remote, temporary role.
Adecco is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. The role is remote, part-time, and temporary with rolling two-week rotas (Option 1, 2 or 3) and training.
You will be the first point of contact for inbound and outbound calls, delivering professional service while complying with GDPR. Responsibilities include handling inquiries via phone, email, and webchat, maintaining accurate records, and aiming for first-time resolutions.
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