Remote Customer Service Advisor – First Contact Support
Cardiff
Adecco Group UK & Ireland is seeking a Customer Service Advisor for a remote, temporary role.
Adecco Group UK & Ireland is seeking a Customer Service Advisor for a remote, temporary role. You will be the first point of contact for inbound and outbound calls, handling inquiries with care and professionalism.
Responsibilities include managing queries via phone, email, and webchat, achieving first-time resolutions, and ensuring GDPR compliance while updating client systems. Training involves two weeks of classroom-style learning followed by on-the-job support.
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