SP Electricity North West is recruiting a Customer Advisor for its Preston contact centre. You will handle inbound and outbound calls, assisting customers including those in vulnerable situations, with empathy and clear guidance to resolve issues in line with targets.
You will receive thorough training to become a multi-skilled agent across online calls, back-office tasks and general enquiries, ensuring a high standard of service and welfare support.
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Preston
SP Electricity North West manages and invests in the power network that supplies electricity to the 2.4m homes and businesses across the North West.
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