Service Advisor

Lower Blandford St Mary Source: WhatJobs

£36,000 salary depending on experience

Automotive Service Advisor - Bournemouth | £36,000 + Flexible Monday-Friday Hours

We're looking for an experienced Automotive Service Advisor to join a premium independent automotive group in Bournemouth. Offering a salary of up to £36,000, Monday-Friday working and flexible start times, this is a great opportunity for someone who understands the workshop environment and wants to develop their career within a high-quality, customer-focused business.

Why apply for this Automotive Service Advisor role?

£36,000 salary depending on experience
Monday-Friday working - no weekend requirement
Flexible working hours: 8am-5pm, 8:30am-5:30pm or 9am-6pm
Join a premium independent automotive group
Opportunity to build on your technical and customer-facing experience
Strong opportunity for an experienced Vehicle Technician to move into an advisory position
Parts knowledge or previous parts experience highly valued
Work within a professional, quality-focused environment

Key Responsibilities:

As an Automotive Service Advisor, you'll be the link between customers and the workshop, ensuring vehicles are booked in, work is clearly communicated and customers receive a first-class experience.
Manage customer bookings and vehicle enquiries
Liaise closely with technicians and the workshop team
Provide clear updates on vehicle repairs and servicing
Prepare and explain repair estimates and invoices
Identify additional work and maintenance requirements
Ensure customers receive a professional and seamless service
Keep customers updated throughout the repair process

What we're looking for:

We're ideally looking for someone with previous Automotive Service Advisor experience, although this role could also suit an experienced Vehicle Technician looking to move into a customer-facing position.