The Operations Administrator will provide support to the Logistics and Export Compliance Specialist and regional functions of Logistics, Sales, and Technical Operations as required.
Provide support to the Logistics and Export Compliance Specialist related to;
Facilitating the Goods-In and Good-Out process for incoming and out bound shipments.
Data entry into the STR Asset Management system - CSAM.
Arranging collections, deliveries, imports, exports, and intercompany transfers using approved freight forwarders, couriers, and logistics providers.
Tracking freight movements and provide timely updates to internal stakeholders and customers when required.
Assisting with resolving shipment delays, customs holds, missing documentation, damaged goods, or delivery discrepancies.
Preparing, reviewing, and maintaining export and import documentation, including commercial invoices, packing lists, customs declarations, certificates of origin, and temporary export/import documentation where applicable.
Ensuring shipments comply with applicable export control regulations, customs requirements, sanctions screening processes, and STR internal procedures.
Maintaining accurate records for export/import transactions, including supporting evidence for audits and compliance reviews.
2. Provide support to the regional Logistics, Sales, and Technical Operations teams as required such as but not limited to;
Updating the freight tracker as required and assist Finance with any queries.
Generating Purchase Orders for the regional Logistics, Sales, and Technical Operations teams as required.
Support the planning, coordination, and organization of client events and other business engagement activities as required.
3. Provide general office and facility support such as but not limited to;
Liaising with the facility vendors, cleaners, maintenance providers, and other third-party service providers.
Maintaining the facility office supplies, consumables, records, trackers, and administrative systems to support the effective running of the facility.
4. Promote a positive, professional, and organized office environment.
5. Adhere to all STR policies, procedures, and company standards.
6. Ensure all correspondence is professional, timely, and aligned with STR standards.
7. Maintain confidentiality and professionalism when handling employee, customer, supplier, financial, and commercially sensitive information.
8. Meet deadlines and support business needs outside of standard office hours when required.
9. Carry out any other reasonable duties as required by the business.
Post Secondary Education in Office Administration is preferred
Benefits
Private medical insurance, including dental and vision
Wellbeing package such as additional paid leave day per year, enhanced sick pay and lunch and learns
Comprehensive, ongoing training and development programmes such as STR Academy
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