DFS Group is seeking an Online Customer Service Adviser to provide maternity cover for 9 months, working 22 hours per week on Tue, Wed and Thu. You will be the first point of contact for after-sales enquiries, delivering expert support via our digital channels and maintaining the DFS signature red carpet service.
You will use Zendesk to manage cases, respond to Trustpilot reviews, and keep accurate notes. Training is provided, with a focus on delivering first-time resolution and a customer-first
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Doncaster
About usAt DFS Group, we’re proud to help people create spaces they love to live in.
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