Social Housing Customer Care Specialist

Acis Group is seeking a Customer Service Advisor/Administrator to be the friendly, confident voice our customers rely on. You will answer calls, respond through digital channels, welcome visitors and resolve enquiries, ensuring information is accurate and actions are completed first time.

In a fast-paced housing office you’ll work with colleagues, log cases in our CRM, and uphold a positive professional image while showing empathy and resilience to support vulnerable customers.

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