Gatehouse Bank plc is seeking a Customer Complaints Adviser to manage day-to-day handling of customer complaints, ensuring regulatory timescales are met and drafting responses to maintain SLA and service standards.
You will build relationships, liaise with the Financial Ombudsman Service, and continuously improve customer satisfaction while developing knowledge of Gatehouse products. Hybrid working offered.
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Milton Keynes
Founded in 2007, Gatehouse Bank is a UK challenger bank built on Shariah principles.
Milton Keynes
The purpose of this role is to be responsible for the day-to-day handling of Customer Complaints, ensuring any complaints received by the business…
Milton Keynes
Gatehouse Bank plc in Milton Keynes is seeking a Customer Complaints Advisor to manage day-to-day handling of customer complaints, ensuring timely…
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