Customer Complaints Specialist

Milton Keynes Source: WhatJobs
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Gatehouse Bank plc in Milton Keynes is seeking a Customer Complaints Advisor to manage day-to-day handling of customer complaints, ensuring timely, compliant responses and adherence to SLAs.

You will build relationships, liaise with the Financial Ombudsman Service when referred, and drive continuous improvement to uphold service standards and regulatory requirements. The role includes occasional UK travel and a hybrid policy with some remote work.

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