Supplier Panel Co-Ordinator

Permanent Oct 9, 2026

Supplier Panel Coordinator
Location: Bolton BL6 6SX
Job Type: Full Time | Permanent

About the Role
We are looking for a proactive and highly organised Supplier Panel Coordinator to join our team. This is an exciting opportunity to play a key role in developing and maintaining a high quality supplier network that supports the delivery of exceptional service to our customers.
Working closely with operational teams and suppliers, you will be responsible for recruiting, onboarding, managing and developing our supplier panel, ensuring service standards, compliance requirements and company SLAs are consistently achieved.
This role would suit someone with excellent relationship-building skills, strong attention to detail, and the ability to analyse data to drive improvements and support business growth.

Key Responsibilities

• Recruit, onboard and maintain a high quality supplier panel across designated geographical areas.
• Work closely with operational teams to understand supplier requirements, geographical coverage needs and referral volumes.
• Build and maintain strong relationships with suppliers, acting as the first point of contact for supplier and portal queries.
• Monitor supplier performance to ensure compliance with internal and external service level agreements.
• Investigate and resolve supplier complaints, delays and service issues in partnership with operational teams.
• Support initiatives to review and reduce supplier costs where appropriate.
• Review and process supplier documentation, contracts and audit requirements, ensuring accuracy and compliance.
• Analyse supplier data and performance metrics using Power BI and SSRS reporting tools.
• Monitor customer feedback and follow up on negative feedback to identify opportunities for improvement.
• Identify and implement improvements to supplier processes, service delivery and panel management activities.

What We\'re Looking For

• Previous experience in an administrative, coordination or supplier management role.
• Excellent verbal and written communication skills.
• Strong customer service and relationship management abilities.
• Excellent organisational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Strong problem-solving and complaint-handling skills.
• Good working knowledge of Microsoft Office, particularly Excel.
• Experience maintaining accurate records and managing data.
• Knowledge or experience of supplier, contractor or network management.
• Experience using Power BI, SSRS or other reporting tools.
• Understanding of performance monitoring and SLA management.
• Experience in recruitment, onboarding or compliance processes.

Personal Attributes

• Self-motivated and proactive.
• Professional and approachable.
• Strong team player.
• Committed to delivering high levels of service.
• Keen to learn, develop and contribute to continuous improvement.

What We Offer

• A supportive and collaborative working environment.
• Opportunities for professional development and progression.
• The chance to make a tangible impact on service delivery and supplier performance.
• Competitive salary and benefits package.

If you enjoy building relationships, analysing performance data, and making a real difference to operational success, we'd love to hear from you. Apply today.

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