Banking Customer Experience Consultant (Hybrid)

Santander is hiring a Customer Service Consultant based at the Southampton TSB branch. You will assist personal banking customers, guiding them to digital tools while delivering a human, personalised service that builds trust and loyalty.

In this role you will support customers across face-to-face, phone and video channels, promote digital self-service, and collaborate with colleagues to ensure a high-quality customer experience. Hybrid working applies.

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