Customer Service Consultant, Branch Banking (Hybrid & Digital)

Santander UK plc. is seeking a Customer Service Consultant for the TSB Jarrow branch. You will assist customers face-to-face, by phone and via video, guiding them through digital banking and delivering a personalised, human experience to build trust.

The role emphasizes innovation, collaboration and high-quality service, with hybrid working after onsite training and a requirement to attend the office regularly.

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