Empathy-Driven Customer Experience Specialist

City of Edinburgh Source: WhatJobs
See advert for pay

Motability Operations Limited is seeking a Customer Experience Specialist who will listen to customers, understand their individual situations, and make decisions that deliver the right outcome. The role operates without scripts and requires balancing customer needs with business requirements from day one.

You’ll be asked to handle conversations with resilience, empathy, and professionalism, including difficult calls, while remaining calm under pressure and building trust quickly.

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →

Back to all jobs

Help others hire with confidence

Reviews on Trustpilot

Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.