Back To Work, an online retail organisation based in the East Midlands, is seeking a customer-focused Junior Helpdesk Technician to join our IT team. You will provide first-line IT support, troubleshoot hardware and software issues, support laptops, desktops and mobile devices, assist with system setup, and maintain IT records and documentation.
When needed, escalate complex problems to senior staff. Ideal candidates are eager to learn, with strong communication and organisational skills, and an
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Norfolk
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