Education IT Support Engineer – 2nd Line, Term-Time Hybrid

Mackenzie Jones IT seeks an IT Support Engineer (2nd Line) to support up to 800 staff across two London schools. The role is onsite, with term-time hours and flexible home-working during holidays. You will work with an IT Manager while an external MSP covers 3rd line networking.

Req. 3–4 years in 1st/2nd line support, MS 365 Admin, SharePoint, MS Teams, and knowledge of AD, DNS, DHCP. Strong communication and organization are essential.

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