BCN is seeking a 1st Line Support Consultant to assist end users with hardware and software issues, primarily via email, ticketing system, and phone. You will log and triage calls, work toward timely resolutions, and escalate where necessary.
On-site visits may be required to support customers. The role offers exposure to Windows 11, O365, Intune/MDM, Azure and various security tools within a busy MSP environment.
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Manchester
As a 1st Line Support Consultant, you will be responsible for working directly with the end users, offering 1st line technical support via email…
Manchester
At BCN we unite people and technology to enable organisations to fly.
BCN Group is seeking a 2nd Line Support Consultant to join our service desk in Northern Ireland, with occasional travel to client sites.
Greater Lincolnshire
Are you an experienced IT Support Engineer looking for a varied, hands‑on role where you can support users, manage devices, troubleshoot technical…
Newark on Trent
Are you an experienced IT Support Engineer looking for a varied, hands-on role where you can support users, manage devices, troubleshoot technical…
Manchester
BCN Group Ltd is seeking a 1st Line Support Consultant in a hybrid role based in Manchester or Leeds.
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