Focus Group is recruiting a Technical Support Adviser (1st Line Telco) to join the Service Operations team in Shoreham-by-Sea. This permanent role handles queries across phone, email, portal and live chat, diagnosing and resolving issues and escalating when needed.
The role emphasises customer service excellence, adherence to SLAs, and collaboration with the Product Services team. Benefits include hybrid working options, a strong learning environment, and a focus on quality processes.
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Manchester
Focus Group is seeking a Technical Support Adviser to provide 1st line Telco support.
Shoreham by Sea
Focus Group is hiring a Technical Support Adviser for 1st line telco support in Shoreham-by-Sea or Manchester.
Shoreham by Sea
Established in 2003, Focus Group is one of the UK's fastest-growing independent providers of essential business technology, delivering digital…
Manchester
Established in 2003, Focus Group is one of the UK's fastest-growing independent providers of essential business technology, delivering digital…
Shoreham by Sea
Established in 2003, Focus Group is one of the UK's fastest-growing independent providers of essential business technology, delivering digital…
Shoreham by Sea
Established in 2003, Focus Group is one of the UK's fastest-growing independent providers of essential business technology, delivering digital…
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