Focus Group is seeking a Technical Support Adviser to provide 1st line Telco support. You will handle queries across phone, email, portal and live chat, diagnosing and logging issues and taking ownership from diagnosis through resolution within SLA guidelines.
Based in Manchester or Shoreham-by-Sea, this permanent role offers a salary of £23,000–£25,000 per year and a comprehensive benefits package, with potential for hybrid working depending on performance.
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Shoreham by Sea
Established in 2003, Focus Group is one of the UK's fastest-growing independent providers of essential business technology, delivering digital…
Manchester
Established in 2003, Focus Group is one of the UK's fastest-growing independent providers of essential business technology, delivering digital…
Shoreham by Sea
Focus Group is recruiting a Technical Support Adviser (1st Line Telco) to join the Service Operations team in Shoreham-by-Sea.
Shoreham by Sea
Focus Group is hiring a Technical Support Adviser for 1st line telco support in Shoreham-by-Sea or Manchester.
Shoreham by Sea
Established in 2003, Focus Group is one of the UK's fastest-growing independent providers of essential business technology, delivering digital…
Shoreham by Sea
Established in 2003, Focus Group is one of the UK's fastest-growing independent providers of essential business technology, delivering digital…
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