We are looking for a Technical Advisor for the Kingspan Technical Insulation business. You will be based at our Basildon site in Essex, working 39 hours per week Monday - Friday. As the HVAC Technical Advisor you will be responsible for providing technical advice to customers, as well as to both internal and external Kingspan employees.
Responsibilities Of Our Technical Advisor
Responds to all requests for technical advice received, via various media (telephone/ email).
Ensures best practice advice is given at all times, in line with industry and company guidelines.
Produce heat transfer and associated calculations, for pipework and ductwork insulation according to industry standards. Providing a further understanding of the calculations standards and methods to customers
On occasions, attend customer meetings with Area Sales Managers / Business Development Managers.
Is aware of, and pays attention to, Key Performance Indicators.
Contribute to the development of technical solutions by sharing information and reporting issues to the Line Manager.
Contribute to product testing, certifications and the review of product literature.
What we are looking for in our HVAC Technical Advisor:
You will have:
A strong aptitude for mathematics, science, and technical problem-solving.
The ability to interpret technical specifications and product data.
Strong problem-solving and analytical skills.
A basic understanding of building services and construction practices..
Strong written and verbal communication skills
Excellent customer service skills, with an ability to set and adhere to customer service goals.
Excellent telephone manner.
IT proficient, with a technical bias.
Excellent time management skills, being highly efficient and well organised.
High attention to detail at all times.
Demonstrates the ability to interpret and apply mathematical formulas relevant to HVAC industry calculations.
Whilst not essential, the following would be of benefit:
Understanding of building physics.
Presentation skills.
What we can offer you:
25-days annual leave plus bank holidays
Contributory pension scheme
Profit related bonus
4x Salary life assurance
Employee Assistance Programme
Cycle to work scheme
Discounted health care
Why join Kingspan Insulation?
We are entrepreneurial, collaborative, and we stand behind a common cause - better buildings for a better world. Kingspan Insulation are a leading manufacturer of high-performance rigid insulation within the construction industry and have 188 sites worldwide.
Do you have the skills we are looking for? You may be considered as our HVAC Technical Advisor.
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