Field Service Engineer

London Source: WhatJobs

Up to c£37,000

Field Service Engineer

Job title: Field Service Engineer

Location: South London

Salary: Up to c£37,000 (OTE) pa. Up to c£31,000 pa basic + up to £500 per month in incentives + vehicle

Hours: Monday to Friday (40 hour week), no required weekend work

Job Purpose

This is an exciting opportunity to join a leading name within the drinking water dispensers, as we are currently seeking a Field Service Engineers to cover South London. Some additional travel may be required.

With over 90,000 homes served, being a Field Service Engineer in this role isn’t just about taking care of the equipment, it is about giving the customers great service every day.

Key Responsibilities

Be the face of the company for our customers demonstrating outstanding customer service including good personal appearance and great communication skills
Prepare and install WaterBars (water dispense equipment) in a variety of different environments including commercial businesses, government establishments and peoples’ homes
Carry out routine servicing to our range of equipment to company standards and to the satisfaction of the customer.
Carry out competent fault finding and diagnostic tests on our equipment, repairing faults that are identified on the customer’s premises
Ensure all work is carried out safely, tidily and to a high standard
Pass on any great sales opportunities to the right team
Responsible for maintaining your company vehicle, ensuring it is clean, tidy and roadworthy at all times

Person Specification

Competencies

Self-motivated and happy to work on your own
Excellent communication and customer relation skills are essential in this customer facing role
Punctual, reliable with a desire to provide excellent customer service
Duties will include lifting and carrying weights of up to 20kg

Qualifications and Experience

Experience as a Field Service Engineer
Full clean driving licence
Any experience/ understanding of plumbing, white goods, or the water dispenser industry (EDWCA) would be beneficial, full training will be given
Familiar with mobile technology and email

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