FMCG Account Manager

Watford Source: WhatJobs

Up to £45,800 basic

An exciting opportunity has arisen for an experienced Account Manager to join a well-established organisation on the outskirts of Watford, operating within the insights, research and commercial services sector.

Working with a portfolio of established clients, you'll be responsible for driving engagement, retaining revenue, and identifying opportunities to expand business relationships through additional products and services.

This role also offers the opportunity to lead commercial improvement projects and contribute to enhancing client lifecycle processes across the business.

What's in it for you:

Salary: Up to £45,800 basic + £5.5k car allowance
Hours: Monday to Friday 9am-5pm and 4pm finish on a Friday
Working from home 3 days and in the office 2 days a week
28 days annual leave + Bank Holidays
Discretionary bonus scheme
Generous pension scheme
Healthcare
4x life assurance
Ongoing training, development and career progression opportunities

Key responsibilities:

Manage and develop a portfolio of over 30 client accounts, building strong long-term relationships and ensuring high levels of engagement
Take ownership of client renewals and retention, proactively identifying and mitigating risks to secure ongoing revenue
Identify opportunities to increase revenue through upselling and cross-selling additional services and solutions
Use market intelligence, data and client insight to understand customer needs and support commercial decision-making
Lead and support commercial projects, process improvements and automation initiatives to enhance efficiency and customer experience
Work closely with internal teams and senior client stakeholders to deliver successful commercial outcomes
Monitor account performance and implement strategies to maximise client value and satisfaction

What the employer is looking for:

Proven experience in a commercial, account management or client relationship role
A track record of retaining and growing revenue within an existing client base
Strong relationship-building skills with the ability to engage and influence stakeholders at all levels
Experience working within a data, research, insights or professional services environment would be advantageous
A keen interest in market trends, commercial performance and customer needs
Excellent organisational skills with the ability to manage multiple priorities and a large client portfolio effectively
Strong project management and process improvement capabilities
A proactive, commercially focused and results-driven approach
Excellent communication and presentation skills

Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.

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