Financial Messaging Support Engineer - Automation

Reading Source: WhatJobs
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Bottomline is a global leader in business payments and cash management, seeking a customer-focused Technical Support Engineer in Reading. You will bridge front-line Support and Operations to resolve complex issues requiring deeper system access.

Responsibilities include owning support cases, diagnosing platform/infrastructure issues, proactively monitoring services, and performing configuration updates. You will document solutions and look for automation opportunities to raise service quality.

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