IT - Network and Infrastructure Engineer

About the role

The Infrastructure and Security team at Canterbury City Council are looking for a Network and Infrastructure Engineer to join them.

Are you an experienced IT professional with skills in networking, server management and cloud services? If so, come and join us and take the opportunity to help shape our IT services as we modernise our digital infrastructure and migrate services to the cloud.

What's in it for you

• A salary of £43,832.44 to £49,200.82 per annum
• Cost of living pay award negotiated annually as a salary increase
• Flexible, hybrid working – we understand the importance of a good work-life balance
• A generous annual leave entitlement: 23 days annual leave which increases with service, plus bank holidays, plus 3 given days usually used over the Christmas period when the main offices are closed, with the option to buy more annual leave
• No work on bank holidays
• A local government pension scheme
• Support and encouragement for your career with excellent training and development opportunities, plus cover for a Professional Body Membership fee where needed
• Employee perks, including multiple retailer and lifestyle discounts
• An easier commute: free use of Canterbury's Park and Ride, flexi bus tickets, and a cycle to work scheme
• Access to free counselling, advice and webinars through the employee assistance programme, plus contributions to the cost of flu jabs

About this job

This role will play a key part in the ongoing maintenance of the existing network and infrastructure, and the modernisation of the council's technology and tools.

Duties may include

• Designing, implementing, operating and maintaining network and infrastructure services that support the council's digital and technology platforms
• Supporting and contributing to the ongoing modernisation of the infrastructure estate, including cloud-hosted platforms, identity-led access models and SaaS integration
• Building, configuring and maintaining infrastructure components across cloud, networking, identity, endpoint and core platform services
• Operating and supporting infrastructure services in line with agreed standards, security controls and architectural direction
• Participating in the delivery of infrastructure and platform change activity, including upgrades, migrations, improvements and decommissioning of legacy services
• Monitoring the health, performance, availability and resilience of infrastructure services, taking action to resolve issues and prevent recurrence
• Supporting disaster recovery, backup and resilience arrangements, including documentation, testing and continuous improvement

Working pattern

• Monday to Friday, excluding bank holidays
• Full time, permanent contract (37 hours per week)
• Flexible hybrid working model; normally in the office at least once per week, varying with team workload and projects
• Occasional out-of-hours work for system maintenance or upgrades

The ideal candidate

Your knowledge

• Strong practical knowledge of modern infrastructure and networking technologies, including cloud platforms, virtualisation, networking and identity services
• Strong working knowledge of Microsoft cloud technologies, particularly Microsoft Azure and Microsoft 365, in enterprise environments
• Strong understanding of cloud and software-defined networking concepts, connectivity, segmentation and access control
• Strong knowledge of identity, authentication and access controls as core components of infrastructure design
• Strong understanding of infrastructure security principles, including secure configuration, monitoring and resilience

Your experience

• Experience supporting infrastructure services through change, including upgrades, migrations and platform transitions
• Ability to diagnose and resolve complex infrastructure and networking issues
• Experience working within structured change, incident and problem management processes
• Ability to work collaboratively within a technical team and across service boundaries

Your qualifications

• Degree-level education in a relevant technical discipline, or equivalent practical experience in a network or infrastructure engineering environment

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