Patient Experience Complaints & Resolution Lead

St. Ives Source: WhatJobs
See advert for pay

Cambridgeshire Community Services NHS Trust is seeking an experienced Resolution and Complaints Manager to join the Patient Experience team. The role drives change across the Trust, improving patient experiences through expert management of complaints.

The post holder will lead informal and formal complaints, train staff, ensure timely investigations, and develop reporting with learning shared across the Trust to improve patient care.

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →

Back to all jobs

Help others hire with confidence

Reviews on Trustpilot

Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.