East of England Community Health and Care NHS Trust (Cambridgeshire) is seeking a experienced Resolution and Complaints Manager to join the Patient Experience team. This Band 6 role leads the Trust's resolution and complaints process, handling informal and formal cases and ensuring timely investigations.
You will liaise with managers and staff, train teams, and produce regular reports. Knowledge of NHS complaints legislation is essential to drive improvements in patient care.
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EX2, Exeter, Devon
Job Title: Patient Advice and Liaison Service (PALS)/Complaint Trust Location: Buckinghamshire Healthcare NHS Trust Location: Stoke Mandeville…
Laindon
We are supporting to recruit three Complaints Resolution Officers on a full-time, 6-month temporary basis.
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