Customer Experience Advisor (Fixed-Term, 6 Months)

ZEISS Vision Care UK in Birmingham is seeking a Customer Care Advisor to join the Customer Care team at our 22 Gas Street facility. This role focuses on delivering first contact resolution and high customer satisfaction, acting as the first point of contact for customers and supporting colleagues across the business to meet KPIs.

The position is a 6-month fixed term contract, requiring prior customer service experience, strong communication skills, and the ability to work with Microsoft tools

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