Switchboard Team Leader – NHS Telephony & Training

Shrewsbury Source: WhatJobs
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The Shrewsbury and Telford Hospital NHS Trust is seeking an enthusiastic Team Leader to join the Switchboard as part of the new telephony system rollout. You will help run the switchboard, lead daily tasks, and ensure high-quality data and service delivery across inbound and outbound calls.

You will lead a team, coordinate rotas, train staff, and support digital projects while maintaining patient-centric service standards. A proactive approach and strong communication are essential.

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