Switchboard Team Lead — Patient-Centric Ops & Training

Shrewsbury Source: WhatJobs
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The Shrewsbury and Telford Hospital NHS Trust is seeking a dynamic Team Leader for the Switchboard to oversee daily operations as it moves to new bleep and telephony systems. The role focuses on delivering high-quality call handling, data accuracy, and staff development within a patient-centered framework.

You will deputise for the Switchboard Manager when required and support digital projects across the Trust, ensuring policy and data quality standards are met while maintaining compassionate,

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