We are currently recruiting for an experienced Deputy Manager to join a growing luxury retail business with multiple boutiques across West London, with a new location opening soon.
This is a great opportunity for an experienced Supervisor, Assistant Manager or Deputy Manager who is ready to take the next step in their luxury retail career.
THE ROLE
Support the Store Manager with the day-to-day running of the boutique
Lead and motivate the team on the shop floor
Support the achievement of sales targets and KPIs
Deliver an exceptional and personalised customer experience
Build strong relationships with new and existing clients
Support VIP and repeat client development
Coach and develop team members through regular feedback and guidance
Take responsibility for the store in the Store Manager's absence
Support stock, operational and administrative processes
Contribute ideas to improve the customer journey, sales performance and ways of working
Work collaboratively with the wider management team
THE IDEAL CANDIDATE
Previous experience as a Deputy Manager, Assistant Manager or experienced Supervisor within luxury or premium retail
Commercially driven with a strong customer focus
Confident leading and motivating a team
Comfortable working independently and taking ownership
Adaptable and open to new ideas and ways of working
Comfortable working within a growing business where systems and processes are still developing
Strong communication and organisational skills
Arabic, Spanish or Italian language skills would be highly advantageous
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