Platform Assistant / Train Dispatcher
London
A great opportunity to join Euston as a Dispatcher. Your role is key in delivering great customer service to our passengers.
Application Deadline: 20 October 2026
Department: Fleet
Employment Type: Permanent - Full Time
Location: Northampton
Reporting To: Tony Lee Edwards
Compensation: £25,436 / year
Your role is to ensure our trains and stations are clean and tidy. You will be working as part of a team, responsible for cleaning our trains, at the station, ready for customer journeys. You will also be answering customer queries at the station and providing help and advice to customers.
To ensure continuity and an effective delivery of service, successful candidates will be required to commit to a minimum 14-month period in role after achieving competence. This also includes existing colleagues who move by internal promotions and transfers. This time allows our future colleagues to support personal career development by allowing time to build strong knowledge and expertise.
Due to the volume of applications we receive, the advert may close earlier than the published closing date.
As an inclusive employer, we welcome applications from all backgrounds and ensure no-one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief and sexual orientation.
Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.
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