First-Line IT Support Analyst – Windows 11, M365, VPN

Computacenter in Nottingham seeks a First Line Analyst with Security Cleared (SC) to join a brand-new team. You will handle incident investigation, request fulfilment, and provide technical coaching while maintaining service standards.

You will manage incidents and knowledge management, work with colleagues and customers, support Windows 11 and M365, and assist remote workers via VPN. This role requires strong customer service and collaborative skills in a dynamic support environment.

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