Service Advisor

Andover Source: WhatJobs
See advert for pay

The Role:

Silcom Recruitment are recruiting on the behalf of a motor trade dealership group based in Andover. Our client is currently seeking a Service Advisor to join their established team.

As a Service Advisor, you play a crucial role within our service team, overseeing the seamless and customer-oriented service process.

Responsibilities & Requirements:

Act as the adept liaison between our valued customers and the workshop and perform a thorough check-in of the vehicle, reviewing customer and vehicle data.

Direct contact with customers allows you to make a substantial impact on their satisfaction, making our aftersales operation a resounding success.

Conduct visual inspection and quick-test to assess the vehicle's status.

Monitor repair status and address additional repair services as needed.

Responsible for job packs and associated documentation.

Customer service experience, diary/time management and use of multiple IT software systems required.

Salary:

Salary £25,000 - £28,000 {Depending on experience} + an achievable OTE of £34,000!

Monday to Friday {46 hour working week}.

Saturday {1-in-5} 08:00am - 1:00pm.

Benefits:

25 days holiday + bank holidays

Free Eye Care Vouchers

Pension Scheme

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