Lettings Property Manager

Established in 2023, QED Property Management is a fast-growing UK residential property management platform. We have quickly scaled to a team of 62, managing 26 residential blocks and more than 1,700 units, with further expansion planned.

Joining QED means being part of a growing team where you can take on real responsibility and make a tangible impact from day one.

The role

Role overview

The Lettings Property Manager is a full-time role based at our Manchester office, with some flexibility for remote work. You'll manage the day-to-day lettings of a portfolio of residential properties, ensuring resident satisfaction, overseeing new lets and renewals and supervising property maintenance and repair work.

What you'll do

Key responsibilities

• Looking after a portfolio of properties
• Dealing with all landlord and tenant enquiries relating to your property portfolio and building solid relationships alongside
• Responsible for all maintenance, renewals, deposits, legal matters, re-lets, portfolio income and portfolio growth
• Liaise with the credit control department on tenancy arrears
• Managing the move-in and move-out processes
• Undertaking all safety certificates as and when they become due, such as gas safety checks, electrical checks etc.

What we're looking for

Skills & requirements

• Experience and a strong track record in lettings in a full 360 property role
• Experience serving S8, S13 and S47/48 notices
• Excellent verbal and written communication skills
• Proven ability to build and maintain strong relationships with residents, contractors and suppliers
• Assured under pressure, in particular when liaising with residents, colleagues and contractors
• Strong organisational and multitasking skills
• Sound judgement and the ability to think proactively and creatively to manage and mitigate risk and resolve disputes
• Ideally ARLA-qualified, or someone who has started their studies
• Experience with property management software and IT systems
• Knowledge of health and safety regulations and procedures
• A clean UK driving licence
• Must have the legal right to work in the United Kingdom

The package

What we offer

• Large responsibility early on — a small team with big opportunities to grow and develop with the right support and coaching
• Highly competitive compensation
• Discretionary bonus based on performance
• Company pension
• 25 days annual leave
• Health and dental insurance for you and your family
• Life assurance
• Monthly team social budget and regular full-team events across the UK
• Paid sabbatical scheme after 5 / 10 years' service

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