Truck & Bus Service Advisor - Customer Care Lead

Volvo Group is hiring a Customer Service Representative (CSR) / Service Advisor in Wellingborough. You will manage customer interactions across phone, email and face-to-face, coordinate vehicle maintenance and repairs, and ensure accurate job cards and timely updates to customers.

Ideal candidates are customer-focused, organised and comfortable discussing costs and timescales with customers. The role includes shift patterns and a healthy benefits package from Volvo Group.

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