Account Manager

Dartford Source: WhatJobs

£45,000 - £50,000

Account Manager (B2B) | £45,000 - £50,000 | Dartford, Kent (Hybrid)

My client, a fast-growing and well-established business, is looking for an experienced and commercially driven Account Manager to join their expanding B2B team. This is an exciting opportunity for someone who thrives on building long-term partnerships, identifying new opportunities and delivering an exceptional customer experience across a diverse portfolio of key accounts.

The successful candidate will manage strategic B2B relationships across social housing, housebuilding, build-to-rent and insurance, working closely with customers and internal teams to drive account growth, improve performance and maximise commercial opportunities.

Responsibilities:

Take ownership of a portfolio of key B2B accounts, building strong relationships from operational contacts through to senior decision-makers
Develop and grow existing accounts by identifying opportunities across new properties, regions, products and services
Create and manage account plans, forecasts and pipelines, leading regular account reviews with customers
Monitor SLA performance and reporting, working closely with internal teams to resolve issues quickly and maintain high levels of customer satisfaction
Lead key client relationships and SLA reporting across insurance partners
Identify opportunities to increase share of wallet and ensure the business is considered for all relevant requirements
Monitor account profitability, protect margin and report on revenue, growth, gross margin and retention

Skills:

Proven experience in Key Account Management within a B2B environment
Strong commercial awareness, with confidence managing forecasts, margins, targets and SLAs
Excellent relationship-building and communication skills, with the ability to engage confidently with stakeholders at all levels
A proactive and commercially focused approach, with a proven ability to identify and develop new opportunities within existing accounts
Highly organised with the ability to manage multiple accounts, priorities and deadlines effectively
Full UK driving licence and willingness to travel across the UK