Account Manager

Sales Manager – Shared Services

Location: Bristol

Salary: £40,000 to £55,000 per annum plus benefits

Syntech Recruitment are partnering with a specialist engineering and technical services business to recruit a Sales Manager – Shared Services to join their commercial team.

The role focuses on identifying, developing, and converting profitable growth opportunities within the existing UK & Ireland customer base, working in close partnership with the customer relationship function.

The successful candidate will translate customer intelligence and broader group capabilities into structured sales opportunities to increase customer wallet share, broaden service adoption, and develop strategic customer relationships, including Service Level Agreements (SLAs), Master Services Agreements (MSAs), and Commercial Customer Onboarding.

Sales Manager – Shared Services Responsibilities

Accountable for identifying, developing, and converting profitable growth opportunities within the existing customer base in close commercial partnership with customer relationship teams.

Own and coordinate Commercial Customer Onboarding for newly acquired customers to establish wider customer organizations, sites, stakeholders, anticipated spend, supplier landscapes, and addressable wallet.

Translate customer intelligence and group capability into structured sales opportunities that increase customer wallet share and broaden service adoption.

Develop cross-service, cross-business unit, and group-wide opportunities, including SLAs, MSAs, and consolidated service arrangements.

Own assigned shared services sales opportunities from qualification through commercial strategy, internal coordination, proposal, negotiation, and conversion.

Maintain an individual qualified pipeline and evidence-based forecast in CRM/HubSpot.

Apply approved pricing and discount governance, ensuring profitable customer growth and protecting gross margin.

Ensure smooth handovers from commercial onboarding into transactional mobilisation and service delivery.

Sales Manager – Shared Services Requirements

Proven B2B sales, account development, business development, or strategic customer-growth experience.

Demonstrable experience developing existing customers and increasing share of wallet.

Strong capability in consultative discovery, opportunity qualification, commercial strategy, proposal development, negotiation, and closing.

Ability to understand complex customer organisations, including multiple sites, stakeholders, procurement structures, and service requirements.

Strong financial and commercial understanding, covering revenue, gross margin, pricing, and profitable growth.

Strong CRM, pipeline, and forecast discipline.

Desirable Skills

Experience developing multi-service, framework, SLA, MSA, or strategic supply arrangements.

Experience within calibration, testing, technical services, engineering, manufacturing, or comparable B2B services.

What’s On Offer

£40,000 to £55,000 per annum plus benefits.

Opportunity to work within a structured commercial environment utilizing advanced sales frameworks.

Collaborative role partnering across diverse group capabilities, business units, and customer success teams.

If you're an experienced sales professional looking to drive strategic growth and wallet-share expansion within a specialist technical environment, we’d like to hear from you.

Apply today or contact Syntech Recruitment for a confidential discussion.

Syntech Recruitment Ltd acts as an Employment Agency for permanent recruitment and an Employment Business for temporary placements.

INDT

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