We're looking for a dynamic, articulate and passionate Jewellery Sales Associate to join our growing luxury brand. This is a pivotal client-facing role centred around in person studio appointments and brand events . You’ll guide clients through our Staples collection in a relaxed, highly personalised setting, combining styling, storytelling, and confident sales.This role is ideal for someone who thrives in an intimate luxury environment and enjoys building genuine client relationships . Weekend and evening availability, and travel to Central London required.
JEWELLERY SALES ASSOCIATE
We're looking for a dynamic, articulate and passionate Jewellery Sales Associate to join our growing luxury brand. This is a pivotal client-facing role centred around in person studio appointments and brand events . You’ll guide clients through our Staples collection in a relaxed, highly personalised setting, combining styling, storytelling, and confident sales.This role is ideal for someone who thrives in an intimate luxury environment and enjoys building genuine client relationships . Weekend and evening availability, and travel to Central London required.
ROLE OVERVIEW Contract: Part time Location Sophie Whitelaw Studio, Central London Department Sales Key Responsibilites :
Lead client studio appointments, guiding clients through our Staples collection with a personalised approach
Confidently convert appointments into sales while delivering a relaxed, luxury experience
Act as a brand ambassador, ensuring every client interaction reflects our aesthetic and values
Support with studio preparation, appointment setup, and post-appointment follow-up
Assist with client communications and maintaining CRM notes
ABOUT YOU
You’re a confident, personable and highly polished individual who thrives in a one-to-one, client-facing environment. You understand that luxury is as much about experience as it is about product, and you take pride in delivering both.
Proven experience in a sales-focused role, ideally within fine jewellery or the luxury secto
Strong knowledge of jewellery, with an understanding of materials, craftsmanship, diamonds and gemstones
A confident communicator, able to build rapport quickly and guide clients through a consultative, personalised sales journey
Commercially minded, with the ability to confidently close sales and contribute to business growth
Naturally warm and attentive, with a strong focus on client experience and long-term relationship building
Highly organised with excellent attention to detail, ensuring a seamless studio experience from start to finish
Comfortable working independently in an intimate studio setting
A genuine interest in design, fashion, and the luxury landscape
Flexible and reliable, with availability for Saturday appointments and midweek evening sessions
London-based (or able to travel easily to Central London)
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